Implementing a Public Policy to Extend Social Security to Informal Economy Workers in Zambia

This article analyses the strengths and bottlenecks of institutional capacity between social security institutions implementing reform in Zambia, which focuses to provide small-scale dairy farmers, a group informal economy workers. Zambia’s workers absorb over 80 per cent labour force. is qualitative study extension security. Twenty-one interviews were conducted with participants from Farmers’ Cooperatives (MCC), National Pension Scheme Authority (NAPSA), Dairy Association Zambia (DAZ). We selected through purposive sampling technique. reflected on data using Consolidated Framework for Implementation Research (CFIR) built thematic analysis. Analysis suggests that partnership are committed towards extending There was low involvement local NAPSA officers project design their role during implementation pension unclear. contributed lack trust by some non-NAPSA members institutions. Knowledge beliefs about capabilities implementers essential activities public policy However, there several lacunas concerning process, its overarching infrastructure, adequate human resources. critical need address gaps process procedures, equipment materials, resource, trust, knowledge context Zambia. could make new scheme more attainable.